1. Friendliness

You'll enjoy our atmosphere of lighthearted, friendly communication. Though we take your problems very seriously, you'll relax more if we don't take ourselves too seriously. All of our staff members were chosen for their professional and mother/baby skills. Many clients have commented on how relaxed they and their babies are in our office. Why are we like this? Because it is the atmosphere we'd want for our daughters and grandbabies if they were the mothers and babies coming for help. Plus it is easier to learn how to breastfeed and for your milk to flow in a relaxed environment.

2. Gentleness

Let's face it. Having someone help you with breastfeeding is difficult for most women. Expect total gentleness and respect with our consultants. You'll receive care based on your individual needs, designed so you may experience a feeling of security and greater relaxation at all your visits. We even have a very comfortable chair and bed, pleasant and relaxing background music as well as the sound of water falling.

3. Competence & Skill

We take our profession as Lactation Consultants seriously. Our passion for helping breastfeeding babies and their mothers shine in all we do and say. Our consultants are always reading and attending conferences to keep 'abreast' of the ever changing world of breastfeeding.

4. Your Time

We show you respect in every way, including your time. Once you contact our office, we make every effort to schedule your appointment as quickly as possible. We are careful to allow 30 minutes between scheduled appointments because we do not hurry you or your baby. Babies decide when they are ready to eat not us or anyone else. We see you promptly at your reserved appointment time and complete your breastfeeding help in as few visits as possible.

Your 2 hour initial consultation is our promise to you to take the time to listen to all of your concerns and answer your questions. We commit to take the necessary time to understand your breastfeeding issues and to recommend a plan of care that you feel will work for you and your family.

5. Everything You Need At One Location

We provide you with all of the necessary supplies, care plans and handouts to assure you leave our office feeling confident and able to breastfeed your baby. We schedule your follow-up appointment before you leave the office so you know that we are there for you until you no longer need our services, whether it is for 1 week or 6 weeks.

6. Friendly, Gentle Lactation Consulting

Good lactation consulting is much more than excellent clinical skills. We establish lasting relationships with our clients based upon mutual trust and open communication. All of our staff is highly qualified in their fields: lactation consultants, doulas, infant massage therapists and clerical help. They are all  dedicated to helping mothers and babies succeed at breastfeeding.

7. Satisfaction

We are committed to providing you with the kind of service we want for our own daughters/in-laws. We have spent  thousands of hours working to create a service that delivers what it promises. Reaching the goals you have set for yourself as well as your pleasure and satisfaction are our goals.